Frequently Asked Questions

Every question,
by service, in one place.

Organised the way the site is — by vertical, then by service. Jump to what you're after, or scroll through all of it.

Vertical 01

GEO/AEO + SEO
& E-commerce

Five services, five sets of questions.

SUB-VERTICAL 01 SEO Blog Posts & Long-Form Articles

How long is a typical post?

Most land between 1,200 and 2,500 words. Length follows what the topic needs to answer the question properly — we don’t pad to hit a number.

Do you do keyword research, or do I supply topics?

Either. Most clients let us choose from search demand and competitor gaps; some come with a list. Both work.

How many revisions are included?

Two rounds. In practice most pieces need one, because you approve the outline before the draft is written.

Can you match our existing tone of voice?

Yes. Send two or three pieces you think sound right and we’ll work from those. Tone is easier to match from examples than from adjectives.

Do you use AI to write the articles?

For research and first-pass structure, yes. Never for finished copy, and never unreviewed. A human writes and a second human edits.

How fast is turnaround?

It depends on length and research depth. You’ll get a specific date before you commit, not after.

SUB-VERTICAL 02 GEO/AEO Content & Optimisation

What's the difference between GEO, AEO and SEO?

SEO gets you ranked in Google’s blue links. AEO and GEO are about being the answer an AI gives. Most of the industry uses the terms interchangeably and the work is the same — we treat all three as one job.

Can you guarantee ChatGPT will cite my page?

No, and be sceptical of anyone who says they can. What we can do is meet the conditions citation depends on: structure, specificity, sourcing and freshness.

Is this just SEO with a new name?

No, though there’s overlap. Traditional SEO optimises for a ranked list of links. This optimises for a clean answer a machine can lift out of your page and credit to you.

Should I write new content or fix what I have?

Usually fix first. Existing pages carry traffic history and authority, so restructuring them tends to pay back faster than starting from zero.

Does this work for a small site?

Often better than for a big one. AI answers pull from whichever page answers the question best, not whichever domain is biggest.

How do I know if it worked?

You’ll need a monitoring tool or a GEO specialist for proper tracking — we don’t sell that. The rough manual check is to ask the assistants your buyers use the questions your buyers ask, and see who gets named.

SUB-VERTICAL 03 E-commerce Product & Category Copy

How many products can you handle?

Large catalogues are fine — we work in batches. We’ll be direct about the point where volume starts costing quality rather than quietly letting it slip.

What format do you deliver in?

CSV for bulk import is most common. Google Sheets, Word or your platform’s native format all work too.

Do you write for Amazon listings?

Yes, including Amazon’s character limits and formatting rules. Tell us the marketplace up front, since requirements differ.

Can you match our existing product page format?

Yes. Send us examples of pages you’re happy with and the sample batch will follow that structure.

What if we don't have detailed product information?

Then we can’t write accurate copy, and inventing specifications is a liability for you. Send supplier documentation, spec sheets or samples — whatever exists.

Do you handle category pages as well as products?

Yes, and they’re often the higher-value work. A category page with real buying guidance can rank for broad terms individual products never will.

SUB-VERTICAL 04 Landing Page & Conversion Copy

Will this increase my conversion rate?

Possibly — and we won’t put a number on it. Conversion depends on your offer, your traffic quality and your price as much as your copy. Anyone quoting you a percentage before seeing your page is making it up. We’ll tell you honestly if we think copy isn’t your bottleneck.

Do you write the page design too?

No. We deliver structured copy your designer or developer builds from. We’ll flag where a section needs a visual to work.

How many headline options do we get?

A primary plus alternatives to test. Testing beats opinion, including ours.

Can you work from our existing page?

Yes, and it helps. An existing page plus its analytics tells us what’s already failing, which is more useful than starting blind.

Do you handle long sales pages as well as short lead-gen pages?

Both. Length follows what the decision requires — a small signup and a six-figure enterprise deal need very different pages.

What do you need from us to start?

The offer, who it’s for, where the traffic comes from, and access to whatever customer feedback you have — sales calls, reviews, support tickets. The objections are already in there.

SUB-VERTICAL 05 Brand & Product Narrative Copy

How is this different from landing page copy?

Landing page copy sells one thing to one audience on one page. This is the foundation layer — what you say about yourself everywhere. Most clients need this settled before the landing pages are worth writing.

What if we don't agree internally on our positioning?

That’s common, and this process tends to surface it. We’ll write what we think is the strongest position and tell you plainly where we saw disagreement — but the decision is yours, not ours.

AI assistants build an understanding of your company from how you describe yourself. Vague or metaphor-heavy positioning gives them nothing to work with. A clear, plain definition is both better for buyers and more extractable.

How long does it take?

Longer than a blog post, because the positioning draft and the approval step take real calendar time. You’ll get a specific timeline before committing.

Can you do just the one-page reference, without the page copy?

Yes. Some teams want the positioning settled and prefer to write their own pages from it.

Vertical 02

Enterprise
SaaS

Sub-vertical pages for this vertical haven't been built yet, so there's nothing real to publish here. This section is placeholder-free on purpose — check back once the pages exist.

Vertical 03

Founder
Ghostwriting

Sub-vertical pages for this vertical haven't been built yet, so there's nothing real to publish here. This section is placeholder-free on purpose — check back once the pages exist.

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